sangjitu Casino & Sportsbook Data Care
This page describes what we collect when you use sangjitu and how we keep that data protected. We collect information necessary to verify your identity, process your deposits and withdrawals, and deliver our sportsbook, live-dealer, and slot-game services across your phone and desktop devices.
We at sangjitu encrypt all account sessions, restrict access to personal data, and never share your identity or payment details with third parties without consent — except where required by law for financial reporting. Your data remains with us only as long as necessary for service delivery and regulatory compliance.
Below we explain what data we collect, how we use it, who may access it, and what rights you have over your information on sangjitu.
What Data We Collect on sangjitu
We collect the following data when you create an account on sangjitu:
- Account Information: email address, password, phone number, full name, date of birth.
- Identity Verification: photo of your ID (KTP, passport, or driver's license), and in some cases a live selfie holding your ID.
- Payment Information: your bank account number or e-wallet identifier (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet). We do not store your full card numbers or PIN codes.
- Transaction Data: deposit and withdrawal amounts, timestamps, payment method used, confirmation references.
- Entry History: sportsbook markets you entered, live-dealer games you played, slot games you accessed, and all outcomes.
- Device Information: your phone's model and operating system, browser type, IP address, and device identifiers (for session management only).
- Location Data: your time zone and region (used to display race times, match schedules, and payment options relevant to you).
How We Use Your Data on sandjitu
We at sangjitu use the data we collect for these purposes:
- Identity Verification: We verify your identity through KYC to comply with financial regulations and prevent fraud.
- Account Management: We use your email and phone to send login codes, password-reset links, and account notifications.
- Deposit and Withdrawal Processing: We process your payments through mobile banking, local payment, online payment, e-wallet, mobile banking, local paymentand direct bank transfers (online payment, e-wallet, mobile banking, local payment). Payment processors see only the transaction amount and reference code — not your full personal details.
- Market Settlement: We compare your entries to official event results (Liga 1, Piala Indonesia, Piala AFF, Champions League, Mobile Legends, Free Fire) and settle your accounts fairly.
- Push Notifications: We send alerts about market closings, live events, and account updates to your phone.
- Session Security: We use device and IP data to detect unusual login attempts and protect your account from unauthorized access.
- Compliance Reporting: We keep transaction records for financial regulators where required by law.
We never sell your personal data
We do not sell, rent, or trade your email, identity information, or payment details to advertisers or data brokers. Your information stays within sangjitu or with trusted payment processors only.
Third Parties and Data Processors
We at sangjitu work with trusted processors to deliver our service:
- Payment Processors: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank (mobile banking, local payment, online payment, e-wallet) may see your transaction details to confirm deposits and process withdrawals.
- Email and SMS Providers: We use third-party services to send you verification codes and account notifications.
- Cloud Infrastructure: Our servers may be located outside Indonesia. Data in transit to and from these servers is encrypted.
- Support Staff: Our customer support team may access your account history, entry records, and payment details to assist with disputes or technical issues.
All processors sign confidentiality agreements and are prohibited from using your data for their own purposes. We remain responsible for their data handling practices.
Data Retention on sangjitu
We keep your account data as long as your account is active. Once you request account closure, we retain your identity information and transaction records for regulatory compliance — typically three to five years. After the retention period expires, we delete your personal data securely.
Your entry history remains in our archives so you can verify past transactions. You can request a copy of all your data at any time by contacting our support team. You can also request deletion of non-essential data (such as cached device information) without affecting your account balance or transaction history.
Cookies and Session Management
We at sangjitu use browser cookies and session tokens to keep you logged in across visits. These cookies do not track you across other websites — they exist only on sangjitu.net. You can disable cookies in your phone's browser settings, but this will log you out and require you to re-enter your password each time you access sangjitu.
Our mobile APK uses encrypted session tokens instead of cookies. These tokens expire after a set period of inactivity for security. You can manually log out from your account settings at any time.
Your data rights on sangjitu
- Right to access: Request a copy of all data we hold about you
- Right to correction: Ask us to fix inaccurate identity or account information
- Right to deletion: Request removal of non-essential data after account closure
- Right to withdraw consent: Opt out of marketing emails and push notifications at any time
- Right to lodge a complaint: Contact local data protection authorities if you believe we have mishandled your information
Security Measures
We protect your data through encryption, secure server architecture, and restricted access. All login sessions use HTTPS encryption — your password travels encrypted between your phone and our servers. Your identity documents (ID photos) and payment details are encrypted and stored separately from your account balance.
Our staff access your data only when necessary to process your requests or investigate disputes. We maintain access logs showing who viewed your information and when. If we detect a security breach, we notify affected users immediately and take steps to prevent further access.
Data Outside Your Jurisdiction
Our servers may be located outside Indonesia. Data stored on these servers is encrypted at rest — meaning that even if someone gains physical access to our hardware, they cannot read the contents without a decryption key that we hold separately. All data transfers between regions are encrypted in transit.
By using sangjitu, you consent to your data being processed and stored internationally where necessary to deliver our service. This practice is standard across online platforms and necessary to ensure reliability and performance.
Our Commitments and Your Options
We at sangjitu commit to handling your data responsibly and transparently. This policy reflects our current practices as of the date shown at the bottom of this page. If we change how we collect or use your data, we will notify you by email and update this policy.
Opting Out of Communications
We send push notifications about market closings, live events, and account updates. You can customize notification settings in your sangjitu account — choose to receive alerts at subject to verification before closing, subject to verification, or subject to verification. You can also disable notifications entirely from your phone's settings.
We do not send marketing emails or promotional offers — only transactional messages related to your account and service delivery. If you receive unsolicited marketing from us, you can reply with "stop" or use the unsubscribe link in any email.
Parental Controls and Minor Users
Our services are not intended for users under 18. We do not knowingly collect data from minors. If we discover that a user is under 18, we terminate their account and delete their data. If you believe a minor is using sangjitu, contact our support team immediately.
Dispute and Support Contact
If you have questions about how we use your data, or if you wish to exercise any of the rights described above, contact our support team via live chat, email, or phone. We respond to data access requests within 14 days. For complaints about our data handling, you can also contact your local data protection authority in Jakarta, Surabaya, Bandung, or Medan.
Changes to This Policy
We review this privacy policy annually and update it when our practices change. If we make material changes — such as sharing data with new third parties or changing data retention periods — we will notify you by email and ask for your consent if required by law. Continued use of sangjitu after changes take effect means you accept the updated policy.
Jurisdiction and Applicable Law
This privacy policy is governed by the laws of the jurisdictions in which we operate. Our services are available only where local law permits. You are responsible for verifying that your use of sangjitu complies with your local privacy and gaming regulations. If our data practices conflict with your local law, those local requirements take precedence, and we will adjust our practices to comply.